Privacy Policy

Last updated: 07/09/2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For this Privacy Policy:

  • An account refers to a unique account created for you to access our Service or specific parts of our Service.
  • Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to ByteAssistAI (DEV MEDPRO), 701 S Main St Ste 100, Logan, UT 84321, USA.
  • Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing browsing details.
  • Country refers to: the United States.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the website and SaaS platform, accessible from https://byteassistai.com.
  • Service Provider means any natural or legal person who processes data on behalf of the Company (e.g., Stripe, hosting, analytics, email services).
  • Third-party Social Media Service refers to any service through which a User may log in or create an account.
  • Usage Data refers to data collected automatically, generated by the use of the Service or from the Service infrastructure itself.
  • You means the individual accessing or using the Service, or the company/legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

We collect several different types of information to provide and improve our Service. These may include the following categories:

1. Personal Data

While using our Service, you may be asked to voluntarily provide personally identifiable information (“Personal Data”) that can be used to contact or identify you. This may include, but is not limited to:

  • Full name (first and last name)
  • Email address
  • Phone number
  • Billing address, shipping address, city, state/province, ZIP/postal code, and country
  • Payment details (e.g., last four digits of credit card, card type, or billing verification data)
  • Account login credentials, where applicable
  • Any personal information you submit through contact forms, surveys, or other user-submitted channels

This information is typically collected when you:

  • Register for an account
  • Make a purchase
  • Subscribe to a newsletter
  • Contact customer support
  • Participate in promotions or surveys

2. Usage Data

Usage Data is collected automatically when you access or interact with the Service. This information may include:

  • Internet Protocol (IP) address of your device
  • Device type, operating system, and browser type/version
  • Device identifiers (e.g., UUID, MAC address)
  • Pages or screens you viewed within the Service
  • Date and time of access
  • Time spent on pages or screens
  • Clickstream data, referral URLs, and navigation paths
  • General geolocation data (e.g., city or region)

We may also collect diagnostic and performance data to analyze trends, administer the Service, and ensure technical functionality and security.

3. Mobile Device Data

When accessing the Service via a mobile device, additional data may be collected, including:

  • Mobile device ID (e.g., IDFA, Android Advertising ID)
  • Device manufacturer and model
  • Mobile operating system and version
  • Mobile browser type and version
  • Network carrier
  • App usage statistics and crash data (where applicable)

4. Information from Third-Party Social Media Services

If you choose to register or log in to our Service through a third-party social media service (e.g., Google, Facebook, Apple), we may collect certain information associated with your social media account, including:

  • Your full name and/or username
  • Email address
  • Profile picture (if accessible)
  • Publicly available contact information
  • Contacts or social graph (with your consent)
  • Any other data authorized by the third-party platform’s permissions at the time of authentication

Your interactions with third-party platforms are subject to their own privacy policies.gh or connect to our Service via services such as Google. If you do, we may collect data associated with that account (e.g., name, email, contacts).

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to enhance your experience on our Service, analyze traffic, understand user behavior, and support security and personalization. These technologies may include:

1. Cookies (Browser Cookies)

Cookies are small text files that are placed on your device when you visit a website. They allow us to recognize your browser and store certain information. Cookies may be classified as:

  • Session Cookies – Temporary cookies that expire once you close your browser.
  • Persistent Cookies – Remain on your device for a set period or until you delete them manually.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may limit the functionality of certain features of the Service.

2. Flash Cookies

Certain features of the Service may use local stored objects (also known as “Flash Cookies”) to collect and store information about your preferences or activity on the site. Flash Cookies are not managed by the same browser settings as traditional cookies.

To manage Flash Cookies, you may need to visit Adobe’s Flash settings panel (external link).

3. Web Beacons and Pixel Tags

Web beacons (also known as pixel tags or clear GIFs) are small electronic files embedded in web pages or emails. They help us:

  • Track user interactions on the Service
  • Measure email engagement and delivery success
  • Monitor traffic and performance across platforms

These tools allow us to understand user activity and refine our communication strategies.

Purpose of Tracking Technologies

We use cookies and related technologies for the following purposes:

  • Authentication – To recognize users and allow secure login
  • Security – To detect fraud or abuse and enhance account safety
  • Preferences – To remember language, location, or other custom settings
  • Performance and Analytics – To understand usage patterns and improve site design
  • Marketing and Retargeting – To provide relevant advertising (where applicable and with your consent)

Some cookies are set by us (first-party cookies), while others may be set by third-party services such as analytics providers or advertising networks.

Your Choices

You have the right to control how cookies are used:

  • Most browsers allow you to manage cookie settings directly through your preferences panel.
  • You may opt out of certain analytics or advertising cookies by visiting industry opt-out tools (e.g., Network Advertising Initiative or Your Online Choices).
  • Depending on your location, you may be presented with a cookie consent banner allowing granular choices before tracking begins.

Note: Disabling or rejecting cookies may impact your ability to use certain portions of the Service.

Use of Your Personal Data

We process your Personal Data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable. The purposes for which we use your data, and the legal bases under GDPR (or comparable grounds under CCPA), are outlined below.

1. To Provide and Maintain the Service

Legal Basis (GDPR): Performance of a contract or legitimate interest
CCPA Category: Identifiers, Internet Activity
We use your data to deliver the features and functionality of the Service, maintain technical performance, monitor system availability, and ensure reliability and security.

2. To Manage Your Account

Legal Basis (GDPR): Performance of a contract
CCPA Category: Identifiers
We use Personal Data to manage user profiles, allow logins, enforce permissions, and personalize account settings and experiences.

3. To Fulfill Our Legal or Contractual Obligations

Legal Basis (GDPR): Legal obligation or performance of a contract
CCPA Category: Identifiers, Commercial Information
We may process your information to manage billing, comply with tax, payment, and regulatory requirements, or deliver services you’ve subscribed to.

4. To Communicate with You

Legal Basis (GDPR): Legitimate interest or consent
CCPA Category: Identifiers
This includes service announcements, account notifications, customer service communications, and updates necessary to fulfill a service relationship.

5. To Send You Marketing Communications

Legal Basis (GDPR): Consent
CCPA Category: Identifiers, Internet Activity
We may send you marketing emails, product updates, or special offers only if you’ve opted in (or where legally permitted). You may withdraw consent or opt out at any time by clicking the unsubscribe link or adjusting your account preferences.

6. To Respond to Your Requests or Exercise of Rights

Legal Basis (GDPR): Legal obligation or legitimate interest
CCPA Category: Identifiers, Customer Records
We process your data to respond to support inquiries, fulfill data subject access requests, and handle your privacy or user rights.

7. For Business Transfers

Legal Basis (GDPR): Legitimate interest
CCPA Category: All relevant categories
If we are involved in a merger, acquisition, asset sale, or other corporate restructuring, your data may be part of the transferred assets. You will be notified in advance if such a transfer affects your privacy rights.

8. For Internal Business Purposes

Legal Basis (GDPR): Legitimate interest
CCPA Category: Internet Activity, Inferences
We use data for analytics, service optimization, quality assurance, and internal research. This helps us understand user behavior and improve user experience.

9. To Comply with Legal and Regulatory Requirements

Legal Basis (GDPR): Legal obligation
CCPA Category: As required
We may retain and process data where required by law, such as for responding to lawful requests from public authorities, fraud prevention, tax compliance, and legal recordkeeping.

Your Rights

If you are located in the EU/EEA, UK, or California, you have specific rights under applicable data protection laws, including:

  • The right to access and receive a copy of your data
  • The right to rectify or delete your data
  • The right to restrict or object to certain types of processing
  • The right to data portability (GDPR only)
  • The right to withdraw consent at any time (if processing is based on consent)
  • The right to opt out of “sale” or “sharing” of your data under CCPA/CPRA

To exercise any of these rights, please contact us at contact@byteassistai-com

Sharing of Personal Data

We do not sell your Personal Data. However, we may share your information with trusted third parties in the following circumstances, and only to the extent necessary to fulfill the purposes outlined in this Privacy Policy.

1. With Service Providers

We share Personal Data with third-party vendors, contractors, and service providers who perform services on our behalf. These providers are contractually bound to handle data in accordance with applicable data protection laws and this Privacy Policy. Examples include:

  • Payment processors (e.g., Stripe) for secure transaction handling
  • Hosting providers for infrastructure and storage services
  • Analytics providers for usage insights and performance metrics
  • Email delivery services for transactional and marketing communications
  • Customer support platforms for managing inquiries and support tickets

These parties may only access your Personal Data to the extent necessary to perform their services and may not use it for any other purpose.

2. For Business Transfers

In connection with any actual or proposed merger, acquisition, reorganization, bankruptcy, sale of assets, or other business transaction, your Personal Data may be disclosed or transferred to the acquiring party or its advisors as part of due diligence or transaction execution. We will ensure appropriate safeguards are in place and provide notice where required by law.

3. With Affiliates

We may share your data with entities that are legally part of the same corporate group as us (“Affiliates”), or that become part of that group. All such entities will be required to comply with this Privacy Policy and any applicable data protection laws.

4. With Business Partners

We may share Personal Data with carefully selected business partners for the purpose of offering integrated features, co-branded services, joint marketing initiatives, or special offers. Such sharing will occur only where you have opted in or where permitted by applicable law, and these partners will be required to respect applicable privacy laws and limitations.

5. With Other Users (When You Choose to Share Information)

If you use interactive features of the Service (such as public profiles, comments, forums, or social sharing tools), certain information you choose to share may be visible to other users and the public. Please use caution when disclosing personal information in such areas.

6. With Your Consent

We may share your Personal Data in any other circumstance only with your express consent. This may include situations where you authorize us to connect your account to a third-party application or service.

7. As Required by Law or to Protect Rights

We may disclose your Personal Data if required to do so by law, subpoena, or other legal process, or if we believe such disclosure is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent fraud, abuse, or other illegal activity
  • Protect the safety of users or the public

Data Retention

We retain your Personal Data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Billing and financial data (e.g., transaction records, invoices, payment confirmations) are retained for a minimum of 7 years to comply with tax, accounting, and financial reporting obligations.
  • Usage Data (e.g., logs, analytics, diagnostics) is retained for shorter durations, unless required for system security, fraud prevention, compliance, or legal defense.
  • If you delete your account, we may retain minimal necessary data for recordkeeping, dispute resolution, or to enforce our legal agreements.

We regularly review data retention policies to ensure data is not kept longer than necessary.

International Transfers of Personal Data

Your information, including Personal Data, may be transferred to—and maintained on—servers located outside of your state, province, country, or other governmental jurisdiction, including jurisdictions such as the United States where data protection laws may differ from those in your region.

Where required by law (e.g., under the GDPR for EU/EEA users), we implement appropriate safeguards for international data transfers, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data Processing Agreements (DPAs) with our service providers
  • Verification that the receiving party maintains adequate levels of data protection

By using the Service, you consent to the transfer of your data to jurisdictions outside of your own.

Disclosure of Personal Data

We may disclose Personal Data under the following circumstances:

1. Business Transactions

If we are involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your Personal Data may be transferred as part of that transaction. We will notify affected users if such a transfer materially affects your rights.

2. Law Enforcement

We may disclose Personal Data if required to do so by law or in response to valid legal requests by public authorities (e.g., subpoenas, court orders, or law enforcement demands).

3. Legal and Regulatory Compliance

We may disclose your data if necessary to:

  • Comply with legal obligations
  • Enforce our Terms of Service or other agreements
  • Protect our rights, property, safety, or that of users or the public

Data Security

We implement industry-standard security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • TLS (Transport Layer Security) encryption for data transmission
  • Access controls and role-based permissions
  • Regular security audits and monitoring
  • Data minimization and pseudonymization (where feasible)

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Processing by Service Providers

We may engage third-party service providers to support the operation of our Service. These providers are contractually obligated to maintain the confidentiality and security of your Personal Data and may only use it to provide services on our behalf.

Key service categories include:

  • Email Marketing Providers – to send newsletters, product updates, and notifications to users who have opted in
  • Payment Processors – to handle transactions securely and compliantly
  • Hosting, Analytics, and Infrastructure Providers – for reliable delivery, usage analysis, and performance optimization

Payments

We offer paid products and/or services as part of our platform. In such cases, we use Stripe as our third-party payment processor.

We do not store or process your payment card information. All payment data is handled directly by Stripe, which is PCI DSS (Payment Card Industry Data Security Standard) compliant—a globally recognized standard for secure payment processing.

Stripe’s use of your personal information is governed by their own privacy policy, which you can review here:
https://stripe.com/privacy

Children’s Privacy

Our Service is not directed to individuals under the age of 16, and we do not knowingly collect Personal Data from children. If we become aware that we have collected data from a child under 16 without verified parental consent, we will take steps to delete that information immediately.

Links to Other Websites

Our Service may contain links to external websites not operated or controlled by us. We are not responsible for the content, policies, or practices of third-party websites. We encourage you to review the privacy policies of any external site you visit before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technology. Updates will be posted on this page with a revised “Last Updated” date at the top.

Where changes are material, we may notify you by email or display a notice within the Service.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us using one of the methods below:

By Email: privacy@byteassistai.com

By Phone: +14378876477
By Mail:
ByteAssistAI (DEV MEDPRO)
701 S Main St Ste 100
Logan, UT 84321
United States